Store Policy

 In today’s market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. Read the following sections to find out more about the processing time, shipping, return and warranty policies.

Processing time:

    Please allow us 2-5 business days to process and to ship your order. We will inform you with a tracking information and estimate delivery date once the your order is shipped. We provide free of charge First-Class Mail deliver around the US and Internationally.

Return and exchange policy:

    If, for any reason, you are not satisfied with your purchase or would like to have an exchange, you may return the item within 2 weeks since the delivery date. To have a return or exchange processed, just simply email us and we will process your request as soon as possible.

Warranty policy:

    Our products are manufactured using high quality materials and high technologies that have never been on the market before. That is why we provide lifetime warranty for prong tightening, polishing and cleaning service.

Please don’t hesitate to contact us if you have any questions!

 

Phone: 480-659-6886

Address:

7008 E Main St, Scottsdale, AZ 85251, USA

©2019 by Van Arnold Jewelry